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SERVICE · INTEGRATION & API

Make the systems you already own work like one system.

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SpinaSys connects business applications through APIs, events and workflow logic so information can move between platforms without repetitive manual entry. We work across payment gateways, KOHA, MyLOFT, WhatsApp/SMS, social platforms, chatbots, ERP/CRM and other third-party services.

WHEN THIS SERVICE IS NEEDED

You do not need another platform. You need the ones you have to talk to each other.

This service is usually the answer when the systems are fine individually but the joins between them are manual.

The same record is entered into two systems by two people.
A payment is confirmed in one place and chased by phone in another.
Reports are assembled by exporting from several tools and matching rows by hand.
WHAT SPINASYS DELIVERS

A working system, not a list of features.

Point-to-point and hub integrations

APIs and webhooks that connect CRM, ERP, payment gateways and messaging platforms without replacing what already works.

Event-driven workflow logic

Triggers that move data the moment something changes, instead of waiting on a nightly batch job.

One source of truth per field

Every system reads a field from the platform that owns it, rather than re-keying its own copy.

Monitoring & failure alerts

Failed calls and mismatched records surface to a queue a person can act on, instead of disappearing silently.

HOW IT FITS TOGETHER

One connected flow, not a set of disconnected steps.

INTEGRATION LAYER sits between the systems below, so information moves through one controlled path instead of through spreadsheets, exports or manual re-entry.

INTEGRATION LAYER
CRMPayment GatewayKOHA / MyLOFTWhatsApp / SMSERP
SETTLED FIRST

A few decisions we make before writing any code.

01Which system owns each field, so two platforms never disagree about the same record.
02What happens to a failed call — retried automatically, queued, or surfaced to a person.
03Which integrations are contractual, such as payments or compliance reporting, versus convenience — they get different monitoring.
DELIVERY APPROACH

Five steps, in the same order every time.

STEP 01
Map
Document every system that touches the workflow and where data currently duplicates.
STEP 02
Design
Decide the source of truth for each field and the direction data should flow.
STEP 03
Build
Develop the connectors, webhooks and workflow logic against sandbox environments.
STEP 04
Validate
Run in parallel with the manual process until reconciliation is clean.
STEP 05
Monitor
Hand over with alerting in place so failures are visible in minutes, not months.
FREQUENTLY ASKED

Questions we hear before signing off.

No. Integration keeps the platforms your teams already know and connects them, rather than proposing a replacement project.

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START HERE

Show us the workflow that is slowing you down.

Tell us what you are trying to improve. We will route the enquiry to the right product or technology team.