Reusable templates, with their delivery kept in view.
Template library
Approved and pending template status, with variables, media and available actions defined once and reused.
Campaign dashboard
Queued, sent, delivered, read and failed states based on actual platform capability — not invented figures.
Workflow triggers
Messages fired by real events: enquiry created, payment received, application incomplete, attendance alert, service update, reminder.
Contact segmentation
Scheduled and segmented communication where the underlying platform supports it.
Integration card
CRM, ERP and custom application events connected to the right message, at the right moment.
SpinaSys describes this as a WhatsApp Business solution and WhatsApp Business integration. We do not use terms such as "Official Meta Partner" or "Official BSP" unless SpinaSys holds current written authorisation permitting that claim.